PRIVACY
POLICY

At BluqqHub, we prioritize the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by BluqqHub and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

• Personal Identification Information: Name, email address, phone number, and BVN/NIN (where required for KYC).
• Transaction Data: Details about payments to and from your wallet and other details of services you have purchased from us.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, and operating system.

2. How We Use Your Data

We use the collected data for various purposes:

• To provide and maintain our Service (e.g., delivering data and airtime).
• To notify you about changes to our Service.
• To provide customer support and handle inquiries.
• To monitor the usage of our Service to detect and prevent fraud.
• To process your transactions and manage your wallet balance.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party companies like Paystack to facilitate payments or network providers to deliver data/airtime.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your Personal Data, including AES-256 encryption and secure socket layers (SSL).

5. Your Data Protection Rights

You have certain data protection rights. BluqqHub aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data:

• The right to access the information we have on you.
• The right of rectification if that information is inaccurate.
• The right to object to our processing of your Personal Data.
• The right to request the deletion of your personal information (subject to legal retention requirements).

6. Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@bluqqhub.com